"Be realistic! You cannot do this."
"You will never be able to walk again!"
Interviews with experts in the industry. Ex. Biomechatronics lab at MIT Media Lab
Interviews with potential end users.
Translation of pain points into opportunities.
Ideated on journey of amputees from the time one had an accident and making a decision about amputation to finally accepting their situation and getting back to the new normal.
Finalized on directions of opportunity to add impact.
Team Directions
Lots of brainstorming & prototyping
Rated prototypes on user needs decision matrix and shortlisted top 5.
User feedback on shortlisted prototypes.
Created several look-like- prototypes
Feedback loop to finalize direction of the solution (mobile app)
Created app mockups with 3 different takes on the solution.
Feedback Loop
Refined the final app
Created high fidelity app design on AdobeXD using the Moodboard
Expert interviews
Research with end users
Picture exercise
Emoticon exercise
One-on-one interviews
Observatory research at a support group meeting
Design tools:
Moodboard
Adobe XD
Picture Exercise
Emoticon Exercise
Moodboard
“Like the journal very much”
Fitness- “all of it is good”
“Love the statistics”
"Clarify the statistics"
"Online status on chat"
Design the app prototype
Led the team brainstorming sessions, user feedback debrief session, and customer journey sessions
Created relationships with end users for longitudinal research
Led the expert interviews.
Built consensus in the team throughout the process and freely went through idea diversions to brainstorm wildly and convergence to conclude.